Plant Parent FAQ
Q1: How do I care for my new terrarium? A: Terrariums are low-maintenance but do require some care. Place your terrarium in indirect sunlight and water sparingly. Use a spray bottle to mist the plants when the soil feels dry to the touch. Avoid overwatering to prevent mold growth.
Q2: What type of plants are best for beginners? A: For beginners, we recommend starting with hardy plants like succulents, air plants, or pothos. These plants are easy to care for and can thrive with minimal attention.
Q3: How do I propagate my plants? A: Propagation can vary depending on the plant type. For most plants, you can cut a healthy leaf or stem and place it in water or soil. Ensure it has proper light and moisture until roots develop. Check out our propagation stations for the perfect setup!
Q4: What should I do if my plant looks unhealthy? A: First, identify the problem by checking for pests, overwatering, or insufficient light. Adjust care routines accordingly. If you're unsure, send us a picture, and we’ll help diagnose the issue!
Q5: How do I use the smart flower pot? A: The smart flower pot is designed to make plant care easier! Fill the reservoir with water and set your plant in the pot. The smart system will regulate the water supply. Make sure to place the pot in a spot with adequate light.
Q6: What is the return policy for your products? A: We accept returns within 30 days of purchase. Items must be in their original condition. Contact our support team to initiate a return.
Q7: Do you offer international shipping? A: Yes, we offer international shipping! Free shipping is available on orders over $100. Shipping times and costs vary depending on your location.
Q8: How can I stay updated on new products and offers?A: Follow us on Facebook and Instagram for updates. You can also subscribe to our newsletter to receive special offers and exclusive deals directly to your inbox.
Q9: What eco-friendly practices does Tiny Zen Gardens follow? A: We emphasize sustainability by using recycled materials for our terrariums and offering eco-friendly products like our artificial moss. We’re committed to reducing our environmental impact.
Q10: How can I contact customer support? A: You can reach us through our contact form on the website, or directly via email at tinyzengardens@outlook.com. We're here to help!